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Support

Clear policies for FlySociable accounts, profiles, Flight Deck activity, Crew communication, live flights, media, support, and safety tools.

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FlySociable support

For help with your account, login, Google sign-in, live flights, privacy, account deletion, reporting, or moderation, contact us by email.

Email support

[email protected]

What we can help with

Account and loginEmail login, verification, profile access, account recovery, and Google sign-in issues.
Live FlightsFlight tracking, GPS permission, background tracking, route, speed, altitude, replay, and PFD-style display questions.
Privacy and deletionPrivacy questions, data requests, and account deletion requests.
Safety and moderationReporting abuse, impersonation, illegal content, unsafe content, harassment, or suspicious activity.

Account deletion requests

To request account deletion, email support from the email address linked to your FlySociable account and include your username if available.

Safety and abuse reports

For abuse, impersonation, illegal content, or urgent moderation issues, include links, screenshots, usernames, and a short explanation.

What to include

  • Your FlySociable username and the email linked to your account.
  • The device type, app version, and approximate time the issue happened.
  • For Google sign-in issues, the sign-in method and any visible error message.
  • For live flight issues, whether tracking was active, whether background location was allowed, and what route/replay behavior looked wrong.
  • For abuse or impersonation reports, include profile names, post/comment links, screenshots, and why the content is unsafe or abusive.
If a situation involves immediate danger, contact local emergency or aviation authorities first. FlySociable support is not an emergency response service.